Account managers buried in administrative tasks don’t have time to talk to customers or sell solutions.
Account teams were slow to close complex sales opportunities due to administrative burdens. This was causing missed revenue targets and impacting morale throughout the sales organization. The customer had agreed to purchase; the issue was getting all the details finalized so the customer could sign the final statement of work.
Sales Beacon’s consultants implemented a cohesive program to reduce overhead burden in complex enterprise sales pursuits. We offloaded the people and details problems from the account rep and focused on escalating issues and ensuring that scarce technical resources were well coordinated to provide support.
Account managers exceeded quota, were able to take on more accounts and improved customer relationships:
“Sales Beacon’s services freed up 30% of my work week.”
— Director of IOT, Wachter