Sales Beacon | Project Management Case Studies
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Project Management Case Studies

Case Study: Developing a Program Plan for a Global Bundled Cellular Rollout

The client’s internal program management office was overloaded and couldn’t focus on a world-wide launch of a new bundled cellular solution.

Client Challenge

Our client turned to Sales Beacon to develop a comprehensive change management and delivery plan and hand it off to the internal PMO for execution.

  • Gathered input from global stakeholders in order to ensure appropriate content development
  • Managed the development of a comprehensive rollout out strategy of the client’s cellular global solution
  • Responsible for tracking, follow-up and assuring accountability from nine sub-tracks

How We Solved It

Sales Beacon program consultants coordinated the efforts of nine sub teams.  This included marketing, partners, sales, engineering, services, finance, legal and pricing.

  • Developed agenda, organized presenters and followed up attendance for a weekly global team call with more than 100 participants
  • Tracked and follow up to completion on thousands of action items
  • Provided weekly details reporting

The Business Impact

  • Successfully handed this program off to an internal team
  • Feedback received was 100% positive

Case Study: Creating a New Billion-Dollar Market for a Fortune 100 Company

Internal staff lacked bandwidth to drive a market launch to support a new billion dollar global solution.

Client Challenge

The customer was re-tooling its global education solutions to drive an incremental $1B in revenue. Strategic objectives for this program were:

  • Establish ‘top-of-mind’ awareness for service offering and brand
  • Create learning opportunities for employees, customers and partners
  • Educate a diverse audience about complex solution and technical details

How We Solved It

  • Provided project support to over 100 people across 5 teams
  • Set up a central repository, developed project plans and project status reports
  • Developed weekly meetings for each of the groups and sub-groups
  • Tracked team action items

The Business Impact

Sales Beacon’s support helped create a market launch which attracted more than 4,000 registrants and almost 2,000 attendees

Case Study: 2012 National Democratic Convention Program Support

Provide virtual and onsite program support for a client who had won a major contract supporting the 2012 National Democratic Convention.

Client Challenge

The client won a major contract to provide network services and had to install, test and perform network design for all venues and headquarters for the DNC in Charlotte, North Carolina in 2012.

      • Tight timelines and budgets
      • Last minute venue change due to weather
      • Working with Microsoft, Cisco, Google, AT&T to ensure successful roll-out

How We Solved It

      • Sales Beacon provided project support collaborating with DNCC and client teams
      • Set up and managed tracking off all Cisco equipment, install and testing in venues
      • Developed project plans and status reports.
      • Organized weekly meetings for core team
      • Tracked team action items
      • Provided onsite project support during the event

The Business Impact

Successful roll-out and management of IT support for the DNCC.

      • We coordinated working together with other IT teams to ensure there was a notable last minute venue change due to extreme weather
      • Lessons learned workshop resulting consolidated documentation of project with RNCC for the next cycle

Case Study: Bring in Senior PMs to Manage Global Content Development Program

The customer needed seasoned program management to support a new solution being rolled out globally. This program included all collateral needed to support the program.

Client Challenge

Drive an incremental $1B ‚ $2B in revenue by rolling out a new program and all associated content required to support it.

  • Input from over 100 contributors required to deliver the global program
  • Members from sub-teams included marketing, partners, sales, engineering, finance and legal
  • Coordinate all members’ input to create content

How We Solved It

  • Managed the development and roll out of the solution
  • Supported sub teams including: marketing, partners, sales, engineering, services, finance and legal
  • Drove agenda, presenters and attendance for a weekly global team call with more than 100 participants
  • Tracked and follow up to completion on thousands of action items
  • Gathered input from global stakeholders in order to ensure appropriate content development

The Business Impact

Program was on time and on budget, feedback 100% positive.

Case Study: Develop Intelligence To Drive Bundled Solutions Support

The client needed better coordination of business departments and product teams to create and roll out bundled solutions.

Client Challenge

Sales Beacon’s customer needed a better understanding of how bundling solutions could better meet customer needs

  • Better alignment of pricing models to customer revenue models for increased market penetration
  • Needed top down communications to support the program
  • Sales and marketing coordination and rollout

How We Solved It

  • Provided project support to over 30 people across 3 teams
  • Developed weekly meetings for each of the groups and sub-groups
  • Coordinated and produced stakeholder communications
  • Tracked and followed up on daily action Items
  • Provided summary and progress report writing/editing

The Business Impact

Sales Beacon’s program support enabled a solutions and customer focused set of product and architecture offerings that better addresses customer short-term and longer term network costs.

Case Study: Managing Global Roadshows Using An Outsourced Program Team

The client needed to raise awareness of the new solution architectures for global telephone companies in Asia, Europe and the Americas. Internal staff were unable to handle the increased workload.

Client Challenge

Create “Top of Mind” awareness reaffirming our client’s position as the global leader of networking technologies via a global roadshow and training program.

      • Generate awareness of new products and solution architectures among employees, customers and partners
      • Create learning opportunities for employees, customers and partners

How We Solved It

      • Developed weekly meetings for each of the groups and sub-groups
      • Coordinated and produced stakeholder communications
      • Tracked and followed up on daily action Items
      • Tracked registrants across 15 venues in 3 global centers (Asia, Europe, Americas)
      • Tracked budgeted costs vs. actual spend
      • Coordinated the creation of learning materials/content

The Business Impact

Successful program management introduced more than 1,600 attendees to the new solution architectures.

  • Participant feedback led to executive approval for an FY15 Roadshow.
  • Overall feedback from participants rated between “Very Good” to “Excellent”.